Shipping policy

Shipping Policy

At uGirl, we’re committed to delivering your favorite styles quickly and safely.

📦 Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.

🚚 Shipping Time (United Kingdom)

We currently ship to the UK.

  • Standard Shipping: 6–10 business days

  • Processing + Shipping Total: 7–13 business days

Please note that delivery times may vary slightly due to high demand, customs, or carrier delays.

💸 Shipping Cost

  • Free Shipping on all orders (or specify your rate if needed)

🌍 Shipping Origin

Our products are shipped directly from our international warehouse partners to ensure the best prices and latest trends.

📬 Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.

⚠️ Delays & Responsibility

While we do our best to ensure timely delivery, uGirl is not responsible for delays caused by:

  • Customs clearance

  • Courier disruptions

  • Incorrect shipping information provided by the customer

❗ Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses.

📩 Need Help?

If you have any questions about your order, feel free to contact us at:
support@ugirl.shop

Thank you for shopping with uGirl 💖